Job Details

Under the direction of the Store Manager and/or Team Leader, performs a variety of tasks specific to the successful operation following the prescribed guidelines for service.

Salary

Required Skills

• Strong verbal and written communication skills.
• Ability to multi-task.
• Ability to learn and operate multiple café machines, including, but not limited to blenders, ovens, espresso machines, and cash registers.
• Demonstrated customer service skills.
• Cash handling skills in some stores.

Role and Responsibilities

• Operation of the kitchen and drink equipment and prepared coffee, specialty drinks, bottled drinks, corn dogs, mochi donuts, and other menu items.
• Maintain a clean environment within local, state, and federal sanitation guidelines.
• Complete ongoing, daily, and weekly cleaning of food surfaces, machinery and utensils, and customer areas.
• Stock and merchandise in accordance with company policies and procedures, maintaining a straight, organized, and clean shopping environment.
• Greet customers entering the store and provide exceptional customer service on each transaction.
• Successfully promote all POS initiatives and company programs 
• For some stores, balance cash drawer following each shift within allowable variances as identified in the Loss Prevention Policy.

Physical and Environmental Requirements

• Must be able to operate a computer or register.
• Must be able to use hands/arms to operate machinery, telephone, and for repetitive motion activities.
• Must be able to lift/push objects up to 15 lbs. on a regular basis and up to 25 lbs. on a periodic basis with or without assistance.
• Must be able to communicate using speech, sight, and sound with or without an assistive device.
• Must be able to stand, walk, stoop, bend, twist, crouch, or reach while performing daily activities of the job.